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Contact Us

By phone or email, we make it easy to get in touch with us.

When you want answers, you don't want to wait. That's why we make it easy to contact us with your questions and concerns. If you want to visit us in person, please locate your nearest First Bank and Trust branch and keep in mind our holiday schedule. With First Bank and Trust, business is better when it's made personal.

Are you a current customer?
Best time to reach you

(do not include account/social security numbers or other sensitive information)
Security code

Lost Your Card?

Credit Card: 1-877-224-1018 (toll-free)
Debit Card:  504-584-5900 or 877-426-2498 (toll-free)
ATM Card:  504-584-5900 or 877-426-2498 (toll-free)

Online Banking

Online Banking Customer Service: 504-584-5970
Bill Payment Support: 1-800-877-8021 (toll-free)

Customer Service - 504-584-5900 or toll free 877-426-2498

Credit Card Customer Service: 1-877-224-1018 (toll-free)
First Bank by Phone: 1-888-287-9621 (toll-free) or 504-584-5824 (local)

FBT Corporate Offices:  1-877-426-2498 (toll-free)

Banking Services

Commercial Lending: 504-584-5900
Tuition Lending: 504-584-5967
Online Account Opening: 504-586-2743 OR 504-584-5900

FBT Mortgage, LLC NMLS #561934:  Toll Free at 877-426-2498
FBT Mortgage Operations: 1-888-344-0422
Treasury Management 
Treasury Management Information & Consultation - 504-586-2779 
Treasury Management Service - 504-584-5970


If you wish to contact us by mail, please use this address:

First Bank and Trust
P.O. Box 1830
Covington, LA 70434

or for our wholly owned subsidiary:

 FBT Mortgage 
6911 Washington Avenue 
Ocean Springs, MS 39564


Security Note: We advise you not to send any personal and confidential information to bank staff via unsecure email. Email sent to this address is not protected by encryption features. Examples of confidential information that should never be sent via email include bank account numbers, Social Security numbers, and personal identification numbers (PIN). FBT email support staff will never request such information in email correspondence. If you must provide confidential information, please contact us at 504-584-5900.