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Contact Us

Serving you is why we’re here!

At First Bank & Trust, we're always working to ensure that you have the quickest access to your financial information and answers to all of your questions.

Contact us today and you'll agree that business is better when it's made personal.

Contact Us

First Bank By Phone:
For account information 24 hours a day, please call

504-584-5908 or
1-888-287-9621

 

 

Credit Card Customer Service
(including Payment by Phone)

1-800-423-7503

 

 

Lost Your Card?  Contact us 24 hours a day.

 

 

 

Lost/Stolen Credit Card

1-800-423-7503

 

 

Lost/Stolen Check Card (Debit Card)

1-800-543-5073

 

 

Lost/Stolen ATM Card

1-877-426-2498
(ask for Electronic Banking)

Mailing Address

First Bank and Trust
P.O. Box 60007
New Orleans, LA 70160-9985

E-mail Us

For any questions you have about our bank and our products please send an e-mail to CustSupport@FBTOnline.com, or call us at (504) 584-5900, Monday through Friday from 8:00 AM to 5:00 PM Central time.

Security Note:   We advise you to not send any personal and confidential information to bank staff via email. Email sent to this address is not protected by encryption features. Examples of confidential information that should never be sent via email include bank account numbers, social security numbers, nor a personal identification number (PIN). FBT email support staff will never request such information in email correspondence. If you must provide confidential information, please contact us at 504-584-5900.